Frequently asked questions

We offer a wide range of premium car care products including exterior care solutions (waxes, glass cleaners, tyre shine), interior care (leather protectors, disinfectants, dashboard shine), and specialty products (bio-degreasers, engine cleaners, and more). Check our Shop section for a complete list of products.

Yes! At Otter International, we prioritize sustainability. Our products are designed with eco-friendly, biodegradable ingredients, and we avoid toxic chemicals to ensure that our products are safe for both your car and the environment.

Each product comes with detailed instructions for use on the label and on our website. For specific questions, feel free to check our Product Page or contact our customer support team.

Currently, we offer shipping within Malaysia. For international orders, please contact our support team for more information on availability and shipping options.

Once your order has been shipped, you will receive an email with a tracking number and a link to track your order’s progress. You can also contact our support team for assistance with tracking.

You can reach our customer support team by emailing support@otterinternational.com ()or calling +60 12-345 6789. You can also fill out the contact form on our Contact Us page for assistance.

Yes, we offer bulk purchasing options for businesses and car care professionals. Please contact our sales team at sales@otterinternational.com ()for more details.